{"id":6842,"date":"2026-08-10T08:53:03","date_gmt":"2026-08-10T08:53:03","guid":{"rendered":"https:\/\/sklep.bmtg.eu\/?page_id=6842"},"modified":"2026-08-12T21:50:36","modified_gmt":"2026-08-12T21:50:36","slug":"complaints-returns","status":"publish","type":"page","link":"https:\/\/sklep.bmtg.eu\/pl\/complaints-returns\/","title":{"rendered":"COMPLAINTS & RETURNS"},"content":{"rendered":"

REKLAMACJE I ZWROTY<\/h3>\n\n\n\n

<\/h2>\n\n\n\n

Dok\u0142adamy wszelkich stara\u0144, aby wszystkie produkty oferowane przez BMTG spe\u0142nia\u0142y najwy\u017csze standardy jako\u015bci.<\/p>\n\n\n\n

Je\u017celi jednak zakupiony produkt oka\u017ce si\u0119 wadliwy lub niezgodny z umow\u0105, Klient ma prawo do z\u0142o\u017cenia reklamacji zgodnie z obowi\u0105zuj\u0105cymi przepisami prawa oraz Warunkami Gwarancji BMTG.<\/p>\n\n\n\n

Jak zg\u0142osi\u0107 reklamacj\u0119?<\/h2>\n\n\n\n

Krok 1<\/h3>\n\n\n\n

Skontaktuj si\u0119 z BMTG.<\/p>\n\n\n\n

Opisz problem i \u2013 je\u017celi to mo\u017cliwe \u2013 do\u0142\u0105cz zdj\u0119cia przedstawiaj\u0105ce wad\u0119 produktu.<\/p>\n\n\n\n

Krok 2<\/h3>\n\n\n\n

Po analizie zg\u0142oszenia poinformujemy Ci\u0119 o dalszym sposobie post\u0119powania.<\/p>\n\n\n\n

Je\u017celi rozpatrzenie reklamacji b\u0119dzie wymaga\u0142o oceny produktu, poprosimy o jego przes\u0142anie do BMTG. Przed wysy\u0142k\u0105 uzgodnimy z Klientem spos\u00f3b i adres dostarczenia produktu.<\/p>\n\n\n\n

Krok 3<\/h3>\n\n\n\n

Po otrzymaniu produktu przeprowadzimy jego ocen\u0119 i poinformujemy Ci\u0119 o sposobie rozpatrzenia reklamacji.<\/p>\n\n\n\n

Zwroty<\/h2>\n\n\n\n

Konsument oraz Przedsi\u0119biorca na prawach Konsumenta maj\u0105 prawo odst\u0105pi\u0107 od umowy zawartej na odleg\u0142o\u015b\u0107 w terminie 14 dni<\/strong>, zgodnie z obowi\u0105zuj\u0105cymi przepisami prawa.<\/p>\n\n\n\n

Szczeg\u00f3\u0142owe informacje znajduj\u0105 si\u0119 w Regulaminie sklepu.<\/p>\n\n\n\n

\ud83d\udcc4 FORMULARZ ODST\u0104PIENIA OD UMOWY<\/a><\/strong>
<\/p>\n\n\n\n

Produkty niepodlegaj\u0105ce zwrotowi<\/h2>\n\n\n\n

Prawo odst\u0105pienia od umowy nie przys\u0142uguje w przypadkach okre\u015blonych w obowi\u0105zuj\u0105cych przepisach prawa, w szczeg\u00f3lno\u015bci w odniesieniu do produkt\u00f3w wykonywanych wed\u0142ug indywidualnej specyfikacji Klienta lub wyra\u017anie dostosowanych do jego potrzeb.<\/p>\n\n\n\n

Potrzebujesz pomocy?<\/h2>\n\n\n\n

Je\u017celi nie masz pewno\u015bci, jak post\u0105pi\u0107, skontaktuj si\u0119 z nami przed odes\u0142aniem produktu.<\/p>\n\n\n\n

W wielu przypadkach mo\u017cliwe jest rozwi\u0105zanie problemu na podstawie opisu lub dokumentacji fotograficznej, co pozwala skr\u00f3ci\u0107 czas rozpatrzenia zg\u0142oszenia.<\/p>","protected":false},"excerpt":{"rendered":"

COMPLAINTS AND RETURNS We make every effort to ensure that all products offered by BMTG meet the highest quality standards. 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